Stop messages first, if that’s all you want
- WhatsApp: reply STOPto any message from us and you won’t get any more.
- Email:use the unsubscribe link in any of our emails, or reply “no thanks”.
How to ask for deletion
Use the form below, or email our Grievance Officer at akshay@arthat.org with the email address or phone number we have for you. You don’t need an account and there is no charge.
What we delete
- What you sent through our website forms (contact, readiness check, WhatsApp sign-up), wherever we stored it: our database, our email inbox and our CRM.
- Your WhatsApp number, your conversations with us in our WhatsApp inbox, and your WhatsApp consent records.
- Our emails with you, and any follow-up emails scheduled for you.
- Research notes we made for business outreach, if we contacted you.
What we keep, and why
- A do-not-contact entry with only your email address or phone number and the date, so we never message you again by mistake.
- Records the law requires us to keep, such as invoices and tax records if you were a client, for as long as the law requires.
- Copies in our backups, which are overwritten on their normal cycle.
How long it takes
We confirm we’ve received your request and complete the deletion within 7 days, then confirm by reply. If we need to check it’s really you, we’ll ask by replying to the email or number you gave us.
Grievance Officer
Akshay B, Arthat AI Technologies Private Limited
akshay@arthat.org
No. 240, 7th Block Jayanagar, Jayanagar West, Bangalore South, Bangalore 560070, Karnataka, India
If you’re not satisfied with our response, you can complain to the Data Protection Board of India. More in our privacy policy and privacy notice for business contacts.